Yes. Oceanfunds groups is a member of the FDIC, so our deposit accounts are insured up to the maximum amount allowed by law. If you want to learn more about FDIC insurance limits
There are no monthly maintenance or annual fees charged for ocean financial accounts. Certain circumstances, like early withdrawal of CDs or insufficient funds, may incur penalties or fees. For more information about fees, please see account Terms and Conditions.
Your external account is a bank account you have with another U.S. financial institution. It’s linked to your ocean financial account so that you can transfer money between the two. Any external account that is linked to your ocean financial account must be in an account holder’s name. This includes payment processing companies such as: Paypal, Dwolla, Coinbase, Venmo, Square, and Payday loan deposits.
For security reasons, we use test deposits as part of the external account verification process. 2 to 3 business days after you add a link to your ocean financial account, we’ll make two test deposits of less than $1.00 into your external account. We do not use your money to make these test deposits.
We’ll then ask you to log in to your ocean financial account and report the amounts of those test deposits. After you have confirmed the test deposit amounts, you’ll be able to begin transferring money between your ocean financial account and your external account. We use this method to verify each new external account. If you do not verify your external account within 99 days from when you opened your account, transfers will be restricted until you can verify your external bank account.
You can reset your ocean financial Online Banking password on our website. Simply select the Forgot UserID and/or Password link Log In from the ocean financial Online Banking home page. You will be asked a few short questions to verify your identity. Then choose to have a one time pass code sent to you by email, phone, or text .The one time pass code will be active for 10 minutes.
You are allowed to open and maintain any combination of 25 total accounts. Please note that there is a 3 account maximum for Dream Accounts.
Yes. As long as the name on the refund is the same as the account holder.
Yes. Our log in process has been updated. If you are using any third party financial management programs like Mint, Hello Wallet, or something similar, please revisit the set up process to allow access to your ocean financial account. Until you make that update, the third party programs will not recognize the new log in process and will cause a log in failure email alert.
No. We recommend you email us at contact@quantxepriogroups.com . We're here to help you seven days a week, 8 AM to 8PM ET.
You can deposit funds in any of these 4 ways:
Please note: we don’t accept checks drawn on foreign banks, third-party checks, money orders, wire transfers or cash deposits. (A third-party check is a check that is signed over to an individual not named on the front of the check.)
Simply log in to your account, select Transfer Funds, and transfer the desired amount to your external account. It can take 2 to 3 business days for the funds to be posted by your external bank. You can also email ocean financial Customer Care at contact@quantxepriogroups.com , seven days a week from 8am to 8pm ET, to request to have a check mailed directly to you. Remember, you’re only allowed to withdraw funds up to 6 times in each statement cycle without incurring a fee.
Deposits begin earning interest as soon as they post to your account. An electronic deposit typically posts 2 to 3 business days after the transaction is initiated. A check deposit is processed on the day we receive it.
For all deposits made by check or electronically (collection orders), funds will be held for five (5) business days from the effective date for those funds, which is the day that we credit your Account for that deposit.
For all accounts, ACH credits and funds transferred from another of your Accounts at ocean financial will be available immediately.
ACH transfers to your external account typically post 2 to 3 business days after they are processed.
Yes. Federal law limits the number of, and types of, withdrawals and transfers you can make each month from a savings account. You can make no more than 6 transfers or withdrawals, or a combination thereof, to another account per statement cycle to another account without incurring a fee.
Transfers include any transaction that reduces your account balance, initiated by ocean financial or any other institution. For more information, please refer to the Transaction Limitations section in the account Terms and Conditions. ocean financial reserves the right to close accounts that have violated this policy more than three times in a twelve month period. If the ocean financial account is closed, funds will be transferred back to the originating account.
It’s a special online savings account that awards you with bonuses for making smart savings decisions.
Any U.S. resident can open a Dream Account. Minor children (under 18 years old) will need to have a qualified joint account holder (over 18 years old) – a parent, grandparent, guardian or family friend, for example.
Smart savings decisions can earn you one or both bonuses, moving you closer to your dream.
No – there is no minimum deposit required but the initial opening deposit cannot exceed $1,000.00.
Yes, there is a maximum deposit of $1,000 in a calendar month, per account.
Any one individual can only open 3 Dream Accounts.
You can either withdraw your funds or automatically renew your CD at the interest rate and annual percentage yield (APY) in effect on the date of maturity. You can also renew it with a different term.
Beginning on the date of maturity, you’ll have a 14-day grace period in which you can withdraw funds from your CD without penalties. To withdraw your funds, you’ll need to contact us in writing or by phone before the grace period ends. For more detailed instructions, call the ocean financial Customer Care team at contact@quantxepriogroups.com , seven days a week from 8am to 8pm ET.
Yes. We’ll send you an email alert approximately 30 days before your CD matures.
Yes. You will be notified 30 days prior to your CD maturity date. At that time you will have to log in to your account and make a maturity selection.
Yes. You can receive interest disbursements each month. You have the option to keep interest in your CD account or to transfer it to your ocean financial Online Savings account (or to a verified external account). To set up this preference, please log in to your account, select the Account detail tab, and go to the Additional Details section. Under CD interest disbursement, select the Edit option.
Yes. We charge 90 days simple interest on the amount withdrawn for CD Accounts with terms of less than 24 months. For CD Accounts with terms greater than 36 months, we charge 180 days simple interest on the amount withdrawn. In certain circumstances, such as the death or incompetence of an account owner, we may waive the early withdrawal penalty.
Determine how often you want access to your funds. The more frequent you want access, the shorter term your CDs should be.
You’ll be sent a notice of your CD maturity options. You can either reinvest those funds in a new CD at the current interest rate, or have full access to the funds.
If you choose to break your CD before it matures, you will incur a penalty. Otherwise, when it matures, you can choose to reinvest the funds or to cash in the CD.
Yes we do. But while accounts are available for minors, they must have a qualified adult joint account holder – a parent, grandparent, guardian or other interested person.
Children under 18 can make deposits to their online savings account, check account balances, and review account activity. They can also set up their own user names and passwords.
Minors cannot make withdrawals from their online savings accounts. Withdrawals must be handled by the qualified adult joint account holder.
As the primary account holder, the minor will receive end-of-year 1099-INT forms.
Remote Deposit allows you to make a deposit into your ocean financial Online Savings account by uploading a picture of your check from your computer, laptop or mobile device.
When you are logged in to your online account, select the Remote Deposits tab and follow the steps:
1. Tell us about your deposit; the amount and the receiving account.
2. Sign the back of your check
3. Upload a picture, from your phone or PC of the front and back of the check.
We will send you an email confirmation once we receive the images and another email once the deposit is processed. Checks deposited after 3 pm EasternTime will be processed the next business day. The standard 5 day hold time for check deposits also applies to Remote Deposits.
You can deposit all checks made payable to you, with the exception of:
Remote Deposit is compatible with most computer and scanner models.
Yes. Our website and app offer multiple layers of security including password protection, internet firewalls, and encryption.
When you deposit a check through Remote Deposit, the images of the front and back of your check are processed as if a paper check were brought in for deposit. After your funds are available in your account, please mark your physical checks as “Void” and dispose of them so that they will not be deposited again.
If you have a weak signal on your mobile device, features of the Remote Deposit app could time out. Please make sure you have a strong signal when you deposit checks with Remote Deposit.
Yes. There are limits on the amounts you can deposit remotely:
Please note that for the ocean financial Dream Account, the maximum deposit is $1,000 per calendar month, per account.